4 Ways to Increase User Confidence in Moodle

Moodle provides a great platform to aid in moving education online. But as with any new and disruptive technology, some people – teachers and students alike – are reluctant to adopt and even embrace it. However, there are ways to increase user confidence so that they can explore the software and in turn gain maximum value from it.

The article presents 3 ways to convince those who are reluctant or hesitant to embrace Moodle, through improving Moodle user experience so that it can be more educational, informative and care-free.


1.      Create a Template for Teachers

As the school software administrator, instructional designer, or e-learning designer responsible for administering Moodle, you can make teachers feel comfortable by doing some work for them.

Before you create for teachers new Moodle courses, begin by asking Heads of Department for their unit titles for each course. You can then create templates so that the first time they log into their course – even for first time Moodle users – they feel at home or in a familiar territory, where they can see their syllabus right in front of them, as opposed to a blank page, which can be scary. The first experience will often determine if a teacher will be willing to use Moodle or not. They say you only have one chance to make a first impression, so make it work.

2.      Emphasize Ease of Use

Whether you are a school administrator or educator, you will realize that Moodle is pretty simple to use because of its user-friendly GUI, which is easy to familiarize with. It features icons specially designed to better understand the nuances of course creation within the Moodle environment. For instance, the eye icon is for hiding or “unhiding” a particular resource or activity, while the up icon moves an activity or a resource within the lesson up, meaning you are not required to have programming knowledge for you to use it. All you need to do is create some time, familiarize with the GUI, and know how to navigate your way within the Moodle environment.

3.      Listen to Teachers and Get to Know their Concerns

Some teachers lose faith in the use of technology in their lessons because of lack of training, new software to learn, reliability issues, and many others. By spending 10 to 15 minutes asking them why they don’t use technology, you can find out what some of their issues and concerns are. Some teachers are rigid and would not want to change the way they work because they have been doing it for 20 or so years. To encourage such teachers, you can tie it with services they have to use as per school policy, for instance, Google Docs, Turnitin or email. For groups that are already setup in Moodle, these teachers can easily create Turnitin assignments.

4.      Choose WalkMe to Provide Real-Time Onscreen Guidance

Sure, Moodle is fairly easy to use, but we’re trying approach people who are hesitant to really stick their feet in the water, so to speak. You want to relieve doubts? You want both teachers and students to be able to focus solely on WHAT they want to do and not HOW to do it? An app like WalkMe really works great here. At the point of confusion as a user wants to perform a particular process, WalkMe provides immediate, onscreen step-by-step instructions on what the next step is to successfully complete the process. Like a GPS for Moodle, it stays with the users at each step, until the entire task is completed. So check it out, definitely.

While some teachers do not embrace technology as quickly as required for a number of reasons, including the fear of change and working in a new environment, Moodle enthusiasts will agree that this e-learning resource is very useful for schools. When you decide to experiment with Moodle and use it for e-learning purposes, both teachers and students can greatly benefit from it. Use the above mentioned tips to encourage teachers to try Moodle.

Nicole Lewis is the Lead Author & Editor of MyLMStips. MyLMStips is dedicated to providing the most engaging topics, information, tips and tricks surrounding Moodle®. It's a place where Moodle® users can receive guidance on how to get the most out of it and increase their productivity and progress.